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Micron quality foundations

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Customer focus

Customer collaboration and relationships based on trust and technical merit enable us to be true customer advocates, as measured by high customer quality scores.

Micron Quality Policy >
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Semiconductor inspector next to a microscope

End-to-end continuous improvement

Micron demonstrates end-to-end continuous improvement of products, standards, systems and processes, as measured by first pass qualification success.

Micron Quality Manual >
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Engineer inspects hardware in small lab with colleagues.

Passion for quality

Quality at Micron is about more than just developing quality products, — team members are encouraged to think, act and collaborate proactively and transparently at every customer touchpoint, as measured by customer accolades.

Certifications and Standards >
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“World-class quality is paramount to our customers and a core expectation for our team. From maintaining quality certifications to stringent standards in our products and processes, I expect every team member to be passionate about doing things well, the right way.”

Sanjay Mehrotra

President and Chief Executive Officer

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Sanjay Mehrotra’s headshot
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“Quality is determined at the intersection of development and manufacturing. Deep collaboration with our customers is the central tenet of our philosophy. By understanding their needs, we can then align our development, manufacturing and quality teams’ efforts to provide products that exceed our customers’ expectations.”

Manish Bhatia

Executive Vice President, Global Operations

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“A quality mindset is everyone’s responsibility. Best-in-class quality products require strong connectivity through quality management processes beginning at product concept, design, manufacturing, and post-sales support, effectively connecting each step, function and team member. This end-to-end approach provides a world-class customer experience, upholding and strengthening Micron’s brand.”

Hiro Fukuto

Corporate Vice President, Global Quality

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Hiro Fukuto’s headshot
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“Quality in Micron is the result of a collective mindset that recognizes that every process, every action, every decision creates how people perceive the Micron brand. We are Micron quality.”

Bill Lechten

Senior Director, Quality Management Office

 Bill Lechten, Micron Technology’s director of Quality Management
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“This past year has been defined by an urgent need to adapt and evolve for emerging mobility trends, from electrification to connectivity and much more. All of our partners, but especially these award recipients, have been crucial in helping us navigate such changes and deliver for our customers — quickly, sustainably, and with enhanced value."

Mike Winkler

Vice President of the North America Purchasing Group at DENSO

Diamond Supplier of the Year Award

Awards and Recognitions

Steady increase in automotive customer satisfaction above 90%

Micron’s quality recognized as outstanding for collaboration, commitment, and results.

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Futuristic, AI generated violet sports car
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Best-in-Class culture of quality

A culture of quality is defined by how team members see, feel, hear, and transfer quality. We always seek to strengthen and improve our quality culture through building on our best-in-class quality mindset and evaluating our management systems, processes and procedures against best known methods. At Micron, we seek inspirational quality levels that define quality for the next generation.

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Developing a culture of quality is a journey of transformation

Semiconductor workers collaborating in a clean room

Following quality

Following quality means adhering to pre-defined requirements by customers and industry standards.
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HBM3 illustration showing the layout of the solution.

Living quality

Living quality is going beyond requirements to understand customer expectations and driving continuous improvement to meet or exceed those expectations.
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AI generated close-up of a woman’s blue eye.

Inspiring quality

Inspiring quality is driving improvement based on a proactive approach that uses benchmarking and best-known methods, empowering a mindset of zero defects.
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